Support
Need help with Standom? We're happy to hear from you.
Email: support@standom.social
We aim to respond within a few business days.
Getting help in the app
You can also reach us without leaving Standom. Open Settings, tap Get Support, and send us a message. Requests sent this way arrive with your account details attached, which usually helps us answer faster.
Reporting a problem
When reporting a bug, it helps to include:
- What you were doing when the problem happened
- What you expected, and what happened instead
- Your device model and iOS version
- A screenshot, if the problem is something you can see
Reporting content or a user
To report a post or an account, use the options menu on the post itself, or the report option on a user's profile. If something needs urgent attention, email us directly at support@standom.social and describe what you found.
Account deletion
You can delete your account at any time from Settings → Your Account → Delete account. This is permanent and removes your account data. If you have trouble doing this in the app, email us and we will help.